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Frequently Asked Questions
How do I gain access to Bold Xchange?
To gain access, you must first subscribe to Bold Xchange. Monthly and annual plans are available—you can learn more here. If you have additional questions, you can contact our team here. We’ll get back to you as soon as possible.
What’s included in a Bold Xchange subscription?
A Bold Xchange subscription includes access to our extensive, local gift card catalog, the ability to send gift campaigns via embeddable link or email, and detailed gift campaign analytics. Bold Xchange streamlines professional gifting for prospects, partners, and clients.
Why does Bold Xchange only feature small business eGift cards?
Because supporting local hits close to home—for our users and their gift recipients.
When do I pay for gift cards that I send?
You are not charged for a gift card until after your recipient has claimed it. We’ve designed Bold Xchange this way to help you maximize your budget. If the recipient doesn't redeem your offer, no worries.
How do I pay for gift cards that are redeemed?
Every Bold Xchange user has a credit or debit card on file. Once your recipient redeems their gift card, we simply charge your card on file and share an invoice for your records and expense reporting.
What gift card options does Bold Xchange have?
Bold Xchange is currently available in select U.S. cities. As a user, you would have access to hundreds of local restaurants, coffee shops, wine bars, and more across any city on our platform.
Can my recipient pick the gift card of their choice?
Absolutely! You can share our entire catalog or pair down the options to your liking. Your recipient see the thoughtfully curated collection you shared—and always has the option to browse our full catalog before making their final selection.