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Frequently Asked Questions
How do I gain access to Bold Xchange?
To gain access, you must first subscribe to Bold Xchange. Monthly and annual plans are available—you can learn more here. If you have additional questions, you can contact our team here. We’ll get back to you as soon as possible.
What’s included in a Bold Xchange subscription?
A Bold Xchange subscription includes access to our extensive, local eGift card options, the ability to send gift campaigns via embeddable link or email, and detailed gift campaign analytics. Bold Xchange streamlines sales gifting while boosting engagement, pipeline, and revenue.
Why does Bold Xchange only feature small business eGift cards?
Because supporting local hits close to home—for our users and their gift recipients.
Where is Bold Xchange available?Placeholder question text here?
Bold Xchange is currently available in St. Louis and Kansas City.
When do I pay for eGift cards that I send?
You are not charged for a gift card until after your recipient has claimed it. We’ve designed Bold Xchange this way to save you money. If they don’t redeem your offer, don’t worry about it.
How do I pay for eGift cards that are redeemed?
Every Bold Xchange user has a credit or debit card on file. Once your recipient redeems their gift card, we simply charge your card on file and share an invoice for your records and expense reporting.
What eGift options does Bold Xchange have?
Bold Xchange is currently available in St. Louis and Kansas City. As a user, you would have access to hundreds of local restaurants, coffee shops, wine bars, and more!
Can my recipient pick the eGift of their choice?
Absolutely! You can share our entire catalog or pair down the options to your liking. Your recipient see the thoughtfully curated collection you shared—and always have the option to browse our full catalog before making their final selection.